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The commerce sector has a significant role in increasing employment – deregulation strengthens the Finnish economy

The Finnish Commerce Federation has announced its Government Programme objectives for the 2019 parliamentary elections. Commerce supports well-being, which is based on work, growth and environment. The Finnish Commerce Federation offers concrete solutions—for example, for increasing employment.

Customers over the age of 50 satisfied with Finnish service quality: Customer satisfaction in Finnish consumer services 2018

There are significant differences between age groups in customer satisfaction related to services. The satisfaction of customers under the age of 35 is lower than that of customers over the age of 50 in nearly every field. Of all the commercial industries, customers value the quality of grocery trade; however, the relative price experience is weaker. All in all, the highest customer satisfaction results were found in health services, hotels and grocery trade.

Mari Kiviniemi appointed Managing Director of the Finnish Commerce Federation

Mari Kiviniemi, M.Soc.Sc (49) has been appointed Managing Director of the Finnish Commerce Federation effective from 1 January 2019. Kiviniemi is currently a Deputy Secretary General at the OECD. Her previous positions include Prime Minister of Finland, Minister for Public Administration and Local Government and Minister for Foreign Trade and Development. She also served as a Member of Parliament for a long time.

Sales in menswear experience global growth – Finland not an exception

The global trend of men’s fashion sales growing faster than women’s is visible in Finland, too. Last year, Finnish consumers’ spending on clothing increased by one per cent compared to the previous year. International online and consumer-to-consumer purchases increased, while the share of boutiques and supermarket fashion sales declined. Finnish consumers buy much of their clothing from supermarkets, sports stores and international fashion chains. The most popular place to buy clothing and footwear is Prisma.

The role of alcohol in tourism in Estonia is diminishing

Finns are spending less in Estonia, while at the same time fewer Finns are importing alcohol into Finland. Imports seem to have gone down even further from the beginning of 2018. With the growth of international e-commerce and the price difference in commodities shrinking, Estonia’s tourism can develop to be even more service-driven. Services’ share of travel budgets has started to grow within the past couple of years.

Ministry of the Environment and the Finnish Commerce Federation: Consumption of plastic carrier bags declines rapidly in the retail sector

An agreement made between the Ministry of the Environment and the Finnish Commerce Federation has rapidly reduced the consumption of plastic carrier bags and lightweight plastic bags in the retail sector during its first year. More than 1,100 companies are now party to the agreement, which in practice means more than 3,300 shops.

Mobile purchases and international e-commerce strengthen their grip

The internet is still growing as a sales channel. The growth is strongest within e-commerce for daily consumer goods, which grew by nearly 90 per cent last year. Using your phone as a purchase tool has jumped in a year: already one-fifth of online shoppers make purchases with their smartphones.

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