Accessibility Statement
This accessibility statement applies to the website kauppa.fi. The statement was prepared on 19 December 2025.
We aim to ensure that our digital services are accessible to all users, including people with disabilities. Accessibility is an important part of our responsibility, and we continuously work to improve the usability and accessibility of our website in accordance with applicable legislation and standards. The accessibility of the service has been evaluated by Vincit and Evermade Oy.
In Finland, accessibility requirements for digital services are defined by the Digital Services Act (in Swedish). Compliance with these requirements is monitored by the Finnish Transport and Communications Agency (Traficom).
More information about accessibility requirements is available at saavutettavuusvaatimukset.fi/en.
Alternative ways to access our services
If you are unable to handle your matter online, our customer service staff will be happy to assist you. You can contact us by email at kauppa@kauppa.fi or by phone by calling 09 1728 5151.
Accessibility status of the website
The service partially meets the accessibility requirements. Accessibility has been assessed according to the WCAG 2.1 criteria, levels A and AA.
Content not covered by accessibility requirements
The accessibility requirements do not apply to the following content or features:
- Functions and content available only behind a login.
- Links that lead to external websites.
- Third-party content or embedded services.
- Attachments, such as downloadable documents.
- Not all technical aspects of the source code have been fully reviewed as part of this accessibility evaluation.
Accessibility issues
Links and Navigation
- Some links, including “Read more…” links, do not clearly indicate their purpose or destination. It may be unclear whether the link opens a new page or downloads a file.
- Related WCAG criteria: 2.4.4 Link Purpose
- Navigation elements lack accessible names or ARIA labels, making it difficult for screen reader users to understand their purpose.
- Related WCAG criteria: 4.1.2 Name, Role, Value
Headings and Page Structure
- Empty H1 headings were identified.
- Related WCAG criteria: 2.4.6 Headings and Labels
- Heading levels do not always progress logically.
- Related WCAG criteria: 1.3.1 Info and Relationships, 1.3.2 Meaningful Sequence
Non-text Content
- Image and visual elements sometimes lack explanatory alternative text. Some images require additional description to convey content meaningfully.
- Related WCAG criteria: 1.1.1 Non-text Content
- Hero banners with text overlay do not always have sufficient contrast between text and background.
- Related WCAG criteria: 1.4.3 Contrast
Reflow
- Content does not always fit within the reserved space on small screens e.g. 320px width, requiring horizontal scrolling.
- Related WCAG criteria: 1.4.10 Reflow
Providing feedback
Have you noticed an accessibility issue on our website? Please let us know.
You can contact us via phone at 09 1728 5151 or by emailing us at kauppa@kauppa.fi.
Accessibility supervision
If you notice accessibility issues on the website, give your feedback first to us as the website administrator. We will answer your feedback within two weeks.
If you are not satisfied with our response or you receive no response from us within two weeks, you can contact the Digital Accessibility Supervision Unit of Traficom. Their website explains how you can lodge a complaint and how the matter will be processed.
Supervisory authority contact information
Finnish Transport and Communications Agency Traficom
Unit for Digital Accessibility Supervision
www.saavutettavuusvaatimukset.fi/en
saavutettavuus@traficom.fi
phone 029 534 5000
Address:
PL 320
00059 TRAFICOM