Accessibility Statement

In Finland, accessibility requirements for digital services are defined by the Digital Services Act (in Swedish).

Finnish Commerce Federation’s website kauppa.fi is not within the scope of accessibility legislation. However, we aim to ensure that our digital services are accessible to all users, including people with disabilities. Accessibility is an important part of our responsibility, and we continuously work to improve the usability and accessibility of our website in accordance with applicable legislation and standards. The accessibility of the service has been evaluated by Vincit and Evermade Oy.

This accessibility statement applies to the website kauppa.fi. The statement was prepared on 19 December 2025.

More information about accessibility requirements is available at saavutettavuusvaatimukset.fi/en.

Alternative ways to access our services

If you are unable to handle your matter online, our customer service staff will be happy to assist you. You can contact us by email at kauppa@kauppa.fi or by phone by calling 09 1728 5151.

Accessibility status of the website

The service partially meets the accessibility requirements. Accessibility has been assessed according to the WCAG 2.1 criteria, levels A and AA.

Content not covered by accessibility requirements

The accessibility requirements do not apply to the following content or features:

  • Functions and content available only behind a login.
  • Links that lead to external websites.
  • Third-party content or embedded services.

Accessibility issues

Links and Navigation

  • Some links, including “Read more…” links, do not clearly indicate their purpose or destination. It may be unclear whether the link opens a new page or downloads a file.
    • Related WCAG criteria: 2.4.4 Link Purpose
  • Navigation elements lack accessible names or ARIA labels, making it difficult for screen reader users to understand their purpose.
    • Related WCAG criteria: 4.1.2 Name, Role, Value

Headings and Page Structure

  • Empty H1 headings were identified.
    • Related WCAG criteria: 2.4.6 Headings and Labels
  • Heading levels do not always progress logically.
    • Related WCAG criteria: 1.3.1 Info and Relationships, 1.3.2 Meaningful Sequence

Non-text Content

  • Image and visual elements sometimes lack explanatory alternative text. Some images require additional description to convey content meaningfully.
    • Related WCAG criteria: 1.1.1 Non-text Content
  • Hero banners with text overlay do not always have sufficient contrast between text and background.
    • Related WCAG criteria: 1.4.3 Contrast

Reflow

  • Content does not always fit within the reserved space on small screens e.g. 320px width, requiring horizontal scrolling.
    • Related WCAG criteria: 1.4.10 Reflow

Providing feedback

Have you noticed an accessibility issue on our website? Please let us know. We continuously work to improve the usability and accessibility of our website in accordance with applicable legislation and standards.

You can contact us via phone at 09 1728 5151 or by emailing us at kauppa@kauppa.fi.