Consumer buying behaviour has changed during the COVID-19 crisis – some businesses also benefit from it

The use of social media has changed during the COVID-19 epidemic, and so has the use of different types of digital devices. These changes can be seen on the consumer’s path to purchase right from its start, for example in how people get impulses to buy. Digital buying has also changed, both in terms of the devices used and in terms of the products bought. Consumers have moved from buying clothing on digital platforms to buying electronics – both in physical stores and online. This report is based on data from an international consumer survey by Statista.