Retail sector turnover grew by almost four per cent during the first year of the COVID-19 pandemic. However, COVID-19 treated commerce industries very differently. The growth in last year’s turnover is not visible as growth in the number of people employed in the commerce sector or as new companies in the commerce sector. Instead, they continue their downward trend. The pandemic helped online retail reach record figures. Ensuring purchasing power, competence and entrepreneurship is key when advancing to the time after COVID-19.
The Finnish Commerce Federation and Service Union United PAM together published guidelines for stopping, preventing and intervening with harassment within companies of the sector. The guidelines include a recommendation for a customer warning practice to use in case a customer acts inappropriately.
Mari Kiviniemi, Managing Director of Finnish Commerce Federation and protector of the Responsible Summer Job 2021 campaign encourages companies to hire young people for summer jobs as much as possible. Commerce is the largest employer of youth and offers many young people their first work experience – also this summer.