Päivä: 17.12.2019

17.12.2019 13:11

Case-artikkelit

Case #kauppa: Juhlavuottaan viettävä Carlson vahvistaa monikanavaista asiakaskokemusta

Kotimainen vähittäis- ja tukkukauppaketju Oy Carlson on viettänyt 160-vuotisjuhlavuottaan panostamalla vahvasti paitsi myymälöihinsä myös verkkokauppaan. Asiakkaan saama henkilökohtainen palvelu pysyy jatkossakin toiminnan keskiössä.

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